Fax: (336) 623 8520
Eden
(336) 627 4989
Reidsville
(336) 791 0452
Monday-Friday 7:45am - 5:00pm

PREPAID PLANNED MAINTENANCE PROGRAM

SCOPE OF WORK PERFORMED:

  • Ductwork
  • Condensate Drains
  • Change Filters (As Needed)
  • Check and Clean Burners on Heating side
  • Pilot Assembly
  • Check Heat Exchanger
  • Ignition System
  • Draft Inducer and Vent System
  • Inspect and Adjust Gas Pressure (As Needed)
  • Check Capacitor Performance
  • Clean Outdoor Coil
  • Clean Indoor Coil
  • Check Refrigerrant Charge
  • Check Thermostat Programming
  • Electrical Connections
  • Condenser Fan Motor
  • Indoor Blower Motor
  • Supply Air Temperatures
  • Return Air Temperatures
  • Compressor Amps
maintenance man

SERVICES & BENEFITS

service van
  • One annual air conditioning inspection
  • One annual heating inspection
  • Guaranteed Same Day Service when scheduled prior to 10:00 am
  • 10% discount on any repairs to the system or systems covered (including after hours service calls)
  • $5.00 discount on 5” Pleated Media Filters
  • Priority Service over non-maintenance customers

REPAIRS

Any repairs required beyond the semi-annual maintenance visits will be brought to the attention of the customer. These repairs will be approved by the customer before repair and billed above and beyond the maintenance agreement.
man performing maintenance

TERMS & SERVICE PERIOD

SCHEDULING

Payment is expected in full at the time of enrollment. Program discounts are effective for 12 months from time of enrollment. All services must be completed within 18 months from the time of enrollment.
All Planned Maintenance appointments will be scheduled Monday-Friday during normal business hours. We reserve the right to reschedule appointments due to weather/service demands.

GUARANTEE OF WORK

90 Day labor warranty following regularly scheduled maintenance  for any failures experienced directly related to maintenance performed. 90 Day labor warranty for repairs authorized at time of maintenance. Service Calls within 90 days of maintenance will be required to pay a diagnostic fee and the 90 labor warranty will be not be effect when pre-existing conditions have been noted such as:  low refrigerant levels, clogged condensate lines with no access.

Have Any Questions?

The friendly staff here at Heat & Air Controllers is happy to answer any questions you have about your heating and air conditioning system.